Survey Analyst

Education and/or Experience

• Bachelor’s degree from a four-year college or university

• One to three years related experience and/or training

• Excellent communication, decision making, persuasion and problem resolution skills

• Apply sound judgment and a thorough understanding of company policy to resolve issues effectively

• Experience with tracking customer care incidents within a CRM system such as MS Dynamics, Salesforce, etc.

• Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

• Proficiency with MS Office and email

• Proficiency with reporting and analytics tools

• Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.  Specific vision abilities required by this job include close vision and peripheral vision.

• The noise level is generally moderate.

   

Preferred Qualifications

• Minimum 1 year of experience within the homebuilding industry preferred

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

• Medical, Dental and Vision

• 401(K)

• Employee Stock Purchase Plan

• Flex Spending Accounts

• Life & Disability Insurance

• Vacation, Sick, Personal Time and Company Holidays

• Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder.  #WeBuildPeopleToo